Virtual care,
real results
HD video visits fully integrated into your practice workflow. Schedule, connect, document, and prescribe, all in one HIPAA-compliant platform.
50 States
Available nationwide
HD Video
Crystal-clear quality
HIPAA
Fully compliant
< 1 min
To join a visit
Four steps to a virtual visit
From booking to follow-up, telehealth fits seamlessly into your existing practice workflow.
Schedule
Patients book a telehealth visit online or through the mobile app. Automated reminders are sent via email and SMS.
Prepare
Pre-visit intake forms, insurance verification, and a camera/mic check ensure a smooth start.
Connect
Join the HD video visit in one click. No downloads, no apps, no accounts. Just a secure browser link.
Follow Up
AI-assisted documentation, e-prescriptions, lab orders, and follow-up scheduling happen in the same workflow.
Built for clinical video visits
Everything you need for a productive virtual encounter, integrated directly into your practice management platform.
HD Video & Audio
Crystal-clear video and audio powered by WebRTC. Adaptive quality adjusts to connection speed automatically.
Virtual Waiting Room
Patients check in and wait in a branded virtual lobby. Providers see who is ready and join when they are available.
Screen Sharing
Share lab results, imaging, or educational materials during the visit. Both provider and patient can share screens.
In-Visit Notes
AI Scribe generates SOAP notes in real time during the telehealth encounter. Review and sign before the visit ends.
E-Prescribing
Send prescriptions electronically during the video visit with drug interaction checking and pharmacy routing.
Recording (Consent-Based)
Record visits with explicit patient consent for documentation, training, or quality assurance purposes.
Benefits for everyone
Telehealth improves outcomes, access, and satisfaction for both providers and patients.
For Providers
For Patients
Available in all 50 states
MedAgento telehealth is licensed and compliant in every US state and the District of Columbia. Select your state for local regulations and provider availability.
Enterprise-grade security
Your patients' data is protected at every layer. From encryption to audit logs to signed BAAs.
HIPAA Compliant
Every telehealth session is protected under HIPAA regulations. Full audit trail of all video visits, access logs, and patient interactions.
End-to-End Encryption
AES-256 encryption in transit and at rest. Video streams are encrypted peer-to-peer and never stored on third-party servers.
Business Associate Agreement
We sign a BAA with every practice. Our infrastructure and processes are designed to meet the highest standards of PHI protection.
“I run my practice solo. Telehealth lets me see follow-up patients from home on Fridays, and the mobile app keeps me connected without being chained to my desk. My overhead dropped 38% and I got my weekends back.”
Dr. Nina Kapoor
Dermatology, San Diego CA, Solo practice
Telehealth FAQ
Common questions about virtual visits with MedAgento.
What equipment do I need for a telehealth visit?
Providers need a computer or tablet with a camera, microphone, and a stable internet connection. Patients can join from any device with a modern browser, no downloads or special software required.
Is telehealth covered by insurance?
Most major insurance plans cover telehealth visits, including Medicare and most state Medicaid programs. Coverage expanded significantly after 2020, and most states now mandate telehealth parity with in-person visits.
Can I prescribe medications during a telehealth visit?
Yes. MedAgento includes built-in e-prescribing that works during video visits. You can send prescriptions electronically to the patient's pharmacy with drug interaction checking. Controlled substance prescribing rules vary by state.
How do patients join a telehealth visit?
Patients receive a secure link via email and SMS before their appointment. They click the link, complete a quick camera/mic check, and enter the virtual waiting room. No account creation or app download is needed.
Is the video visit recorded?
Recording is optional and consent-based. If enabled, both the provider and patient must consent before recording begins. Recordings are encrypted and stored in compliance with HIPAA regulations.
What happens if the connection drops during a visit?
MedAgento automatically attempts to reconnect. If the connection cannot be restored, the provider can call the patient directly or reschedule. Visit notes are auto-saved throughout the encounter.
Ready to offer telehealth?
Start your 14-day free trial. No credit card required. Telehealth is included in every plan.