System
Status
Real-time availability and performance monitoring for all MedAgento platform services. We target 99.9% uptime across every component.
99.98%
Current uptime
10
Services monitored
<100ms
Avg response
24/7
Monitoring
All Systems Operational
Last checked: May 27, 2026
Service Status
Web Application
Doctor, staff, patient, and admin dashboards
Backend Services
Application server, cloud functions, and data processing
Patient Portal
Patient-facing features: booking, records, messaging
AI Services
AI Scribe, coding suggestions, lab interpretation, summaries
Authentication
Login, signup, and session management
Payment Processing
Billing, invoices, and payment collection
Email & Notifications
Appointment reminders, alerts, and transactional email
Database
Primary database cluster and replicas
File Storage
Document uploads and medical record attachments
Real-time Sync
Live data synchronization across devices
Uptime History
Rolling 6-month platform availability.
May 2026
99.98%
Apr 2026
99.95%
Mar 2026
100%
Feb 2026
99.99%
Jan 2026
99.97%
Dec 2026
100%
Recent Incidents
Past issues and their resolutions.
Elevated API latency
API response times were elevated for approximately 25 minutes due to a database index rebuild. No data loss occurred. Resolved by pausing the rebuild and scheduling it during a maintenance window.
Email delivery delays
Appointment reminder emails were delayed by up to 2 hours due to a rate limiting issue with our email provider. Resolved by implementing a retry queue.
Scheduled maintenance
Planned 15-minute maintenance window for database migration and performance improvements. All services were restored on schedule.
Stay informed
Subscribe to status notifications in your account settings to get real-time alerts when services are affected.
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