Telehealth in
North Carolina
North Carolina supports telehealth through legislation requiring commercial insurance coverage and promoting access in rural and underserved areas.
367
Providers
99
Practices
NC
Raleigh
HIPAA
Compliant
Telehealth regulations in North Carolina
Key policies and requirements for delivering virtual care to patients in North Carolina.
Telehealth Policy
North Carolina supports telehealth through legislation requiring commercial insurance coverage and promoting access in rural and underserved areas.
Consent Requirements
Informed consent is required before telehealth services. Consent must be documented in the medical record.
Prescribing Rules
Prescribing via telehealth is allowed after a proper evaluation via synchronous technology. Controlled substance rules follow state and DEA guidelines.
Licensure Notes
North Carolina medical licensure is required. The state participates in the Interstate Medical Licensure Compact.
Medicaid Coverage
North Carolina Medicaid covers telehealth for live video visits and some telephonic encounters across most specialties.
Top Specialties
The most common specialties using MedAgento telehealth in North Carolina: Family Medicine, Internal Medicine, Psychiatry.
Four steps to a virtual visit
From booking to follow-up, telehealth fits seamlessly into your existing practice workflow.
Schedule
Patients book a telehealth visit online or through the mobile app. Automated reminders are sent via email and SMS.
Prepare
Pre-visit intake forms, insurance verification, and a camera/mic check ensure a smooth start.
Connect
Join the HD video visit in one click. No downloads, no apps, no accounts. Just a secure browser link.
Follow Up
AI-assisted documentation, e-prescriptions, lab orders, and follow-up scheduling happen in the same workflow.
Built for clinical video visits
Everything you need for a productive virtual encounter, available to practices across North Carolina.
HD Video & Audio
Crystal-clear video and audio powered by WebRTC. Adaptive quality adjusts to connection speed automatically.
Virtual Waiting Room
Patients check in and wait in a branded virtual lobby. Providers see who is ready and join when they are available.
Screen Sharing
Share lab results, imaging, or educational materials during the visit. Both provider and patient can share screens.
In-Visit Notes
AI Scribe generates SOAP notes in real time during the telehealth encounter. Review and sign before the visit ends.
E-Prescribing
Send prescriptions electronically during the video visit with drug interaction checking and pharmacy routing.
Recording (Consent-Based)
Record visits with explicit patient consent for documentation, training, or quality assurance purposes.
Enterprise-grade security
Your patients' data is protected at every layer. Compliant with North Carolina and federal regulations.
HIPAA Compliant
Every telehealth session is protected under HIPAA regulations. Full audit trail of all video visits, access logs, and patient interactions.
End-to-End Encryption
AES-256 encryption in transit and at rest. Video streams are encrypted peer-to-peer and never stored on third-party servers.
Business Associate Agreement
We sign a BAA with every practice. Our infrastructure and processes are designed to meet the highest standards of PHI protection.
Start using telehealth in North Carolina
Join 367 providers already using MedAgento telehealth in North Carolina. 14-day free trial, no credit card required.