Telehealth in
Massachusetts
Massachusetts has comprehensive telehealth legislation with strong coverage mandates, including permanent parity for audio-only and video telehealth services.
345
Providers
94
Practices
MA
Boston
HIPAA
Compliant
Telehealth regulations in Massachusetts
Key policies and requirements for delivering virtual care to patients in Massachusetts.
Telehealth Policy
Massachusetts has comprehensive telehealth legislation with strong coverage mandates, including permanent parity for audio-only and video telehealth services.
Consent Requirements
Informed consent is required before telehealth services. Patients must be informed of their right to in-person care.
Prescribing Rules
Prescribing via telehealth is allowed after a proper evaluation. Massachusetts permits prescribing of most medications via telehealth, including certain controlled substances.
Licensure Notes
Massachusetts medical licensure is required. The state does not participate in the Interstate Medical Licensure Compact.
Medicaid Coverage
MassHealth covers telehealth services with payment parity for live video, telephone, and asynchronous encounters.
Top Specialties
The most common specialties using MedAgento telehealth in Massachusetts: Internal Medicine, Psychiatry, Dermatology.
Four steps to a virtual visit
From booking to follow-up, telehealth fits seamlessly into your existing practice workflow.
Schedule
Patients book a telehealth visit online or through the mobile app. Automated reminders are sent via email and SMS.
Prepare
Pre-visit intake forms, insurance verification, and a camera/mic check ensure a smooth start.
Connect
Join the HD video visit in one click. No downloads, no apps, no accounts. Just a secure browser link.
Follow Up
AI-assisted documentation, e-prescriptions, lab orders, and follow-up scheduling happen in the same workflow.
Built for clinical video visits
Everything you need for a productive virtual encounter, available to practices across Massachusetts.
HD Video & Audio
Crystal-clear video and audio powered by WebRTC. Adaptive quality adjusts to connection speed automatically.
Virtual Waiting Room
Patients check in and wait in a branded virtual lobby. Providers see who is ready and join when they are available.
Screen Sharing
Share lab results, imaging, or educational materials during the visit. Both provider and patient can share screens.
In-Visit Notes
AI Scribe generates SOAP notes in real time during the telehealth encounter. Review and sign before the visit ends.
E-Prescribing
Send prescriptions electronically during the video visit with drug interaction checking and pharmacy routing.
Recording (Consent-Based)
Record visits with explicit patient consent for documentation, training, or quality assurance purposes.
Enterprise-grade security
Your patients' data is protected at every layer. Compliant with Massachusetts and federal regulations.
HIPAA Compliant
Every telehealth session is protected under HIPAA regulations. Full audit trail of all video visits, access logs, and patient interactions.
End-to-End Encryption
AES-256 encryption in transit and at rest. Video streams are encrypted peer-to-peer and never stored on third-party servers.
Business Associate Agreement
We sign a BAA with every practice. Our infrastructure and processes are designed to meet the highest standards of PHI protection.
Start using telehealth in Massachusetts
Join 345 providers already using MedAgento telehealth in Massachusetts. 14-day free trial, no credit card required.