Summit Orthopedics
“Managing three locations used to mean three different systems and three different workflows. MedAgento unified everything under one roof.”
— Dr. Robert Hayes, Managing Partner
100%
Locations Unified
-70%
Admin Overhead
+$96K
Annual Savings
About the practice
Summit Orthopedics is an 8-provider orthopedic surgery and sports medicine group operating across three locations in the Nashville metropolitan area. Managing Partner Dr. Robert Hayes was struggling with fragmented systems, and each location ran its own EHR, scheduling platform, and billing process.
Products used
The challenge
With three locations running three separate EHR systems, patient records were siloed. When a patient visited a different location, providers had no access to their history. Administrative staff spent 40+ hours per week reconciling data across systems, and billing inconsistencies cost the practice an estimated $96K annually in lost revenue and duplicate work.
The solution
MedAgento unified all three locations on a single platform with the multi-location management feature. Providers can now float between locations with full access to every patient's records. Centralized scheduling shows real-time availability across all sites, and billing is automated from a single dashboard.
The results
Measurable outcomes after 90 days on MedAgento.
Locations Unified
Admin Overhead
Annual Savings
Key results
Implementation timeline
From signup to full adoption. Here's how the transition unfolded.
Week 1-2
Data migration from all 3 legacy systems, unified patient record deduplication
Week 3
Location configuration: schedules, provider assignments, and inventory per site
Week 4
Staff training across all locations, parallel run with legacy systems
Month 2
Full cutover at all 3 locations, legacy systems decommissioned
Month 3
Admin overhead reduced by 70%, providers floating between locations seamlessly
“Managing three locations used to mean three different systems and three different workflows. MedAgento unified everything under one roof.”
Dr. Robert Hayes
Managing Partner, Summit Orthopedics
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