Rio Grande Internal Medicine
“We switched from a legacy EHR that cost us three times as much. MedAgento does more, costs less, and our staff actually enjoys using it.”
— Maria Garcia, Practice Manager
-82%
EHR Cost
-90%
Staff Training Time
100%
Claim Submission
About the practice
Rio Grande Internal Medicine is a 5-provider internal medicine group in San Antonio, Texas. Practice Manager Maria Garcia led the initiative to replace their aging, expensive EHR system that was slowing down operations and frustrating both staff and providers.
Products used
The challenge
The practice was paying $4,200/month for a legacy EHR that required 3 weeks of training for new staff, had no mobile app, and offered limited automation. Claims were submitted manually, drug interaction checking was unreliable, and inventory management was done on spreadsheets. The system was a constant source of friction.
The solution
MedAgento replaced the entire stack at a fraction of the cost. Automated claim submission, real-time drug interaction checking, inventory management with low-stock alerts, and a mobile app for providers transformed daily operations. Staff were fully trained in just 2 days thanks to MedAgento's intuitive interface.
The results
Measurable outcomes after 90 days on MedAgento.
EHR Cost
Staff Training Time
Claim Submission
Key results
Implementation timeline
From signup to full adoption. Here's how the transition unfolded.
Week 1
Data migration from legacy EHR, account setup for all 5 providers and staff
Week 2
Staff training completed in 2 days, parallel run with legacy system
Week 3
Full cutover to MedAgento, legacy EHR decommissioned
Month 2
Automated claim submission activated, inventory management configured
Month 3
82% cost reduction confirmed, all providers using mobile app daily
“We switched from a legacy EHR that cost us three times as much. MedAgento does more, costs less, and our staff actually enjoys using it.”
Maria Garcia
Practice Manager, Rio Grande Internal Medicine
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